Sprinklr Off Campus 2025: Sprinklr Off Campus Drive 2025 for the Technical Support Engineer. Students from various disciplines can apply for Sprinklr Recruitment 2025. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company:
Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale.
Sprinklr Off Campus Drive 2025:
| Organization | Sprinklr |
| Job Title | Technical Support Engineer |
| Salary | up to 6.5 LPA |
| Location | Bangalore / Gurgaon |
| Job Type | Full time |
| Experience | Freshers/Experienced |
| Last Date |
ASAP |
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Sprinklr Off Campus Job Description:
- Respond to customer inquiries/ reported bugs received via tickets to ensure their continued access & usage of the Sprinklr platform. Troubleshoot technical issues to provide timely & accurate resolution to the customer/any other stakeholder raised issues, bugs, concerns etc.
- Identify platform gaps/issues, while investigating and analyzing customer-reported issues to identify the root cause and provide effective solutions. This may involve debugging software, examining logs, or replicating problems in a controlled environment.
- Ensure quality resolution to avoid escalations from customers and reopening of issue tickets.
- Assume responsibility for developing detailed knowledge about specific products & to stay up to date with the latest releases, new features etc.
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Skills:
- 0-5 years of experience in enterprise software debugging, engineering & support operations processes. Min 1+ years of experience in CCaaS solution/Contact Center Software Experience like Genesys, Avaya etc. Knowledge about CCaaS, CPaaS, Voice/ telephony infrastructure etc is a big add-on
- Excellent written and verbal communication skills
- Strong technical background with advanced computer skills/ Strong analytical and problem-solving skills
- Ability to work independently and as a member of a team
Sprinklr Off Campus Qualification:
- Bachelor’s Degree.
Sprinklr Selection Process:
- Resume Screening
- Initial Interview
- Technical Assessment
- Panel Interview
- Behavioural Interview
- Final Interview
- Reference Check
- Job Offer
How to Apply for Sprinklr Off Campus Drive 2025?
- First, read through all of the job details on this page carefully.
- Scroll down and press the Click Here button.
- You will be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
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Important Note:
Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.
