Thomson Reuters Off Campus 2024: Thomson Reuters Off Campus Drive 2024 for the Product Support Consultant. Students from various disciplines can apply for Thomson Reuters Recruitment 2024. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company:
Thomson Reuters is the leading source of intelligent information for the world’s businesses and professionals, providing customers with a competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise, and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster.
Thomson Reuters Off Campus Drive 2024:
| Organization | Thomson Reuters |
| Job Title | Product Support Consultant |
| Salary | up to 3.5 LPA |
| Location | Mumbai(Work From Home) |
| Job Type | Full time |
| Experience | Freshers/ Experienced |
| Last Date |
ASAP |
| Qualification | Any Graduate |
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Thomson Reuters Off Campus Job Description:
- Work closely with Sales, Client Service Managers, Global Account Managers and Development to address critical issues that may have a larger impact on the customer relationships
- Assist with management of Knowledgebase content, including time-sensitive quality review and feedback to team members
- Fulfil product lead responsibilities by reading call logs, creating documentation, and/or training team members
- Assist team members with client questions related to Team’s supported Product(s) and system related issues
- Work closely with training and instructional designers to build and evolve training materials
- Lead Mock-Call sessions with new and existing team members to build call management proficiency on need basis
- Identify gaps/process changes needed and implement changes
- Collaboration with Training and Workforce Management
- Create product specific feedback reports for various product development team
- Assist management with recruiting activities such as, attend career fairs and job shadowing, as necessary
- Deliver Refresher training both internally and externally when needed
- Assist Sales Team with Support inquiries on a need basis
- Voice of Customer collaboration.
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Skills:
- Sound product Knowledge.
- Critical thinking and problem-solving skills in a service environment.
- A strong understanding of tools and applications.
- Ability to interpret and analyse customer inquiries.
- Apply complex search techniques to get desired results.
- Active listening skills to be used to interpret a customer’s inquiry.
- The ability to deal with people at all levels in a professional manner under all circumstances.
Thomson Reuters Off Campus Qualification:
- Any Graduate.
Thomson Reuters Selection Process:
- Resume Screening
- Initial Interview
- Technical Assessment
- Panel Interview
- Behavioural Interview
- Final Interview
- Reference Check
- Job Offer
How to Apply for Thomson Reuters Off Campus Drive 2024?
- First, read through all of the job details on this page carefully.
- Scroll down and press the Click Here button.
- You will be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
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Important Note:
Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.
