Oracle Off Campus Hiring For Customer Service Analyst | Hyderabad

• As a member of the Support organization
• In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs.
• You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services.
• As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management.
• You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters.
• 𝐈𝐧𝐝𝐢𝐚’𝐬 𝐁𝐢𝐠𝐠𝐞𝐬𝐭 𝐃𝐫𝐢𝐯𝐞 𝐅𝐨𝐫 𝐈𝐧𝐭𝐞𝐫𝐧𝐬𝐡𝐢𝐩𝐬 & 𝐅𝐫𝐞𝐬𝐡𝐞𝐫 𝐉𝐨𝐛𝐬

Skills:

• Strong verbal and written communication skills
• Strong interpersonal skills
• Strong Analytical Skills
• Good understanding of Software Development/Maintenance Activities

Qualification: 

• Bachelor’s degree and prior related experience, an ideal candidate
• will have excellent communication skills, will have shown prior abilities to be an effective team player, and will demonstrate commitment to ensuring customer success.

Work Experience: Freshers / 0 – 2 Years

How to Apply for Oracle Off Campus Drive 2022?

Interested and Eligible candidates can apply for this drive online by using the link below.