Acko Off Campus 2024: Acko Off Campus Drive 2024 for the Assistant Manager. Students from various disciplines can apply for Acko Recruitment 2024. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company:
Acko is India’s first and only all-digital insure tech product company. It was founded in 2016 by Mr. Varun Dua- a serial fintech entrepreneur who set simplicity, affordability and innovation as its cornerstones. Through innovative digital products, customized pricing, and use of data and technology, we are changing how insurance works, and is perceived by users in India.
Acko Off Campus Drive 2024:
| Organization | Acko |
| Job Title | Assistant Manager |
| Salary | up to 7 LPA |
| Location | Bangalore |
| Job Type | Full time |
| Experience | Freshers/Experienced |
| Last Date |
ASAP |
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Acko Off Campus Job Description:
- Develop a deep understanding of existing process flows, applications and customer journeys to be able to get an in depth view of the business and product
- Build a strong outlook towards constantly improving the customer experience journey at Acko
- Analyze customer escalations in-depth to identify key failure points/root causes that led to the escalation
- Liaise with the business teams to identify and fix process/product gaps, share other improvement opportunities etc. to strengthen the customer experience journey
- Create and share a detailed RCA document along with case details, proposed short/long term solutions and timelines to address the root causes
- Constantly challenge status quo to redefine and improve existing processes
- Take ownership of building robust Standard Operating Procedures (SOPs) and scripts to provide a unique and bespoke experience to Acko customers
- Send out regular LOB wise RCA status updates, quantify impact of escalations on metrics, share trends/other observations etc.
- Share business level insights/findings based on RCA and analysis of escalations for relevant teams to take forward
- Contribute in organization level initiatives pertaining to customer experience
- Streamline/standardize processes across multiple LOBs and work with stakeholders to ensure best in class customer experience is delivered at Acko.
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Skills:
- Analytical and problem solving skills
- Organization and time management skills
- Communication skills to interact and present findings to team members
- Ability to work independently and as part of a team
- Willingness to travel
Acko Off Campus Qualification:
- Bachelor’s Degree.
Acko Selection Process:
- Resume Screening
- Initial Interview
- Technical Assessment
- Panel Interview
- Behavioural Interview
- Final Interview
- Reference Check
- Job Offer
How to Apply for Acko Off Campus Drive 2024?
- First, read through all of the job details on this page carefully.
- Scroll down and press the Click Here button.
- You will be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
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Important Note:
Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.
