Amazon work from home Off Campus Drive 2022 | Apply Now

• The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
• Demonstrates effective, clear and professional written and oral communication.
• Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.

Skills:

• Excellent written and oral communication skills in English.
• Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely.
• Basics in MS Excel
• Strong analytical skills Ability to do high school level arithmetic.
• Familiarity with navigating the internet research techniques on the internet and finding required information quickly.
• Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information.
• Flexibility in working in shifts and working hours.

Qualification: 

• Any graduate from any stream
• During the first four months (Training & Transition) no unplanned leaves are allowed.
• Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
• Home environment free from background noise where you can connect to the internet and work on your deliverables.
• Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
• Should have access to mobile phone at all times from a reliable provider.
• Should have power back up in case of power shut down.
• Should be willing interact with Seller over calls / email / chat depending on the business need.
• Should be able to join in 0 – 15 days

How to Apply for Amazon Off Campus Drive 2022?

Interested and Eligible candidates can apply for this drive online by using the link below.