HP Off Campus 2025 for the Customer Representative. Students from various disciplines can apply for HP Recruitment 2025. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company:
HP Inc. is an American multinational information technology company with its headquarters in Palo Alto, California, that develops personal computers, printers and related supplies, as well as 3D printing services.
HP Off Campus Drive 2025:
| Organization | HP |
| Job Title | Customer Solution Center Representative |
| Salary | up to 50k/ Month |
| Location | Bengaluru |
| Job Type | Full time |
| Experience | 0-2 Years |
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HP Off Campus Job Description:
- Resolves simple technical problems effectively, encompassing hardware and software encountered through interactions with internal and external businesses, as well as end users, utilizing proactive notification systems.
- Addresses internal or external business and end user issues via telephone and electronic support channels, offering solutions and guidance.
- Articulates case summaries, resolutions, and contributes to the Knowledge Management System (KMS) through both written and verbal communication.
- Guides customers proactively to mitigate the occurrence of problems, while also representing the organization through activities such as customer visits, participation in industry conferences/trade shows, and vendor meetings.
- Utilizes relevant frameworks to implement solutions and contribute towards technical excellence.
- Provides resolutions and feedback by performing root cause analysis of outages and trends to address issues promptly and effectively.
- Collaborates with team members as needed to meet internal or external business and end user Service Level Agreement (SLA) demands.
- Applies foundational principles and contributes proactively to projects through research and data analysis support, providing regular updates on accomplishments and impediments.
- Supports priority projects with direction, maintaining relationships with internal stakeholders and sharing information via standardized reports.
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Skills:
- Amazon Web Services
- Automation
- Computer Science
- Customer Relationship Management
- Customer Support
- Debugging
- Java (Programming Language)
- Linux
- Operating Systems
- Product Support
- Python (Programming Language)
- Root Cause Analysis
- Scripting
- Software As A Service (SaaS)
- SQL (Programming Language)
- TCP/IP
- Technical Services
- Technical Support
- Unix
- Workflow Management.
HP Off Campus Qualification:
- Four-year Degree in any area, or any other related discipline or commensurate work experience or demonstrated competence
- Typically has 0-2 years of work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field
HP Selection Process:
- Resume Screening
- Initial Interview
- Technical Assessment
- Panel Interview
- Behavioural Interview
- Final Interview
- Reference Check
- Job Offer
How to Apply for HP Off Campus Drive 2025?
- First, read through all of the job details on this page carefully.
- Scroll down and press the Click Here button.
- You will be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
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Important Note:
Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.
