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Capgemini Exceller Off Campus Drive: Capgemini Off Campus Drive 2022 for the post of Contact Support Group. The student from various disciplines can apply. The detailed eligibility and application process are given below.
About Company: Capgemini is an American multinational information technology services and consulting company. It is headquartered in Teaneck, New Jersey, United States.
Capgemini Exceller Off Campus 2025:
| Organization | Capgemini |
| Job Title | Contact Support Group |
| Salary | 3.25 LPA (Expected) |
| Location | Noida |
| Batch | 2025 |
| Experience | 0 – 2 Years |
| Last Date | 31 October 2025 |
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Job Description:
- Provide best-in-class customer service/problem resolution and technical troubleshooting to customer queries over the voice-based phone service and other contact channels and should be willing to multi-task across different channels of support
- Ticket Management – Prioritize the urgency of the ticket, right categorization based on issues of the ticket, track status of the ticket (On-hold, Open, closed & resolved), Keep customers informed on status etc
- Business intelligence – use ticket data and analysis, tools and use best practices in the account to support customer
- Service Delivery – Its our service to the customer and delivering what is expected
- Customer Management – How effectively you are interaction starting from Greeting to resolution and call closure is what is expected
Skills:
- Strong verbal and written communication skills
- Strong interpersonal skills
- Strong Analytical Skills
- Good understanding of Software Development/Maintenance Activities
Qualification:
- Candidates must have completed any 3-year diploma / graduation in 2025
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Willing to work in a 24/7 environment
- Should be open to sign Service Level Agreement and KPIs
- Candidates must be open to relocate to any location and work in night shifts
How to Apply for Capgemini Off Campus Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
