Ericsson Off Campus 2024: Ericsson Off Campus Drive 2024 for the Support Engineer. Students from various disciplines can apply for Ericsson Recruitment 2024. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company:
Ericsson is driving 5G standardization and was the largest contributor to the standardization body in 3GPP during 2018. Ericsson is committed to rapidly applying these standards to our technology development. Ericsson is a technology leader in 5G. Pioneering customers select us as their 5G partner and we are first with commercial live networks in four continents. This includes multiple operators in both the US and South Korea, as well as in Switzerland, Australia and UAE. We have publicly announced commercial 5G deals with more than 20 named operator customers. In India, we are known.
Ericsson Off Campus Drive 2024:
| Organization | Ericsson |
| Job Title | Support Engineer |
| Salary | up to 10 LPA |
| Location | Gurgaon |
| Job Type | Full time |
| Experience | Freshers/Experienced |
| Last Date |
ASAP |
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Ericsson Off Campus Job Description:
- Deal with customer support requests according to the defined process
- Provide support in detailed technical queries and solutions to source code level problems
- Create and conclude trouble reports and update it with recommended solutions towards the Design Maintenance team when identifying SW bugs.
- Be part of 24/7 emergency duty and support on critical cases
- Collect customer feedback and submit it to the R&D program to continue improving the product
- Continuously update the knowledge base and share knowledge within the organization
- Participate in FFI (First feature introduction) activities
- Provide on-site support when needed
- Be part of serviceability and service preparation activities.
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Skills:
- Documented and proven knowledge in Cloud Native concepts, docker, Kubernetes, AWS, Azure, GCP
- The awareness of product security, privacy and risk assessment
- Deep competence in troubleshooting and fault isolation using tools in complex IT/Telecom systems
- Understanding, analyzing and troubleshooting code.
- Experience of scripting like bash, python, perl, ansible, Cassandra scala (preferred)
- Ability to maintain a professional communication with customers/local companies, especially in critical situations
- Composure and readiness to work under high pressure from our customers/local companies while providing support.
Ericsson Off Campus Qualification:
- B Tech, M Tech, or similar experience in relevant area (SW development, telco business).
- Working experience in the Telecom area >5 years, preferably longer.
- Minimum of 4-10 years’ experience running services on Linux, Technical Support, Emergency Handling, customer ticket handling/ request handling.
Ericsson Selection Process:
- Resume Screening
- Initial Interview
- Technical Assessment
- Panel Interview
- Behavioural Interview
- Final Interview
- Reference Check
- Job Offer
How to Apply for Ericsson Off Campus Drive 2024?
- First, read through all of the job details on this page carefully.
- Scroll down and press the Click Here button.
- You will be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
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Important Note:
Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.
