Fiserv Off Campus 2024: Fiserv Off Campus Drive 2024 for the Tech Support Engineering. Students from various disciplines can apply for Fiserv Recruitment 2024. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company:
Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
Fiserv Off Campus Drive 2024:
| Organization | Fiserv |
| Job Title | Tech Support Engineer |
| Salary | up to 8 LPA |
| Location | Pune |
| Job Type | Full time |
| Experience | Freshers/Experienced |
| Last Date |
ASAP |
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Fiserv Off Campus Job Description:
Service Delivery:
- Perform routine work as per client requests
- Validate application and system health after planned maintenance or on an ad-hoc basis to meet client expectations for system availability
Incident Management:
- Respond to, investigate, and resolve issues involving production applications and services using documented procedures and solutions
- Escalate and/or engage other support groups as needed to meet service targets for resolution quality and timeliness
Problem Solving:
- Take a methodical and tenacious approach to identify underlying problems and make recommendations for resolution
Case Management:
- Prioritize tickets
- Regularly pick, update, and communicate as needed to resolve issues in timely manner
- Follow Customer First approach and ensure customer satisfaction when addressing to the tickets
Documentation:
- Accurately and concisely document production support issues for subsequent root cause, operational and management analysis, and reporting.
- Contribute to the continuous improvement of reference material by proactively filling gaps, correcting mistakes, and resolving ambiguity. Seek review from colleagues on your proposed changes.
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Skills:
- Experience with and ability to use Microsoft Office applications
- Ability to work under pressure to complete tasks on schedule and with high quality
- Detail-oriented with ability to execute complex, technical system administration procedures
- Good understanding of ITIL framework and service delivery
- Proven customer service skills
- Excellent written and verbal communication
- Able to work independently and as part of a broadly skilled team
- Mobile application or financial applications experience
Fiserv Off Campus Qualification:
- Bachelor’s degree.
Fiserv Selection Process:
- Resume Screening
- Initial Interview
- Technical Assessment
- Panel Interview
- Behavioural Interview
- Final Interview
- Reference Check
- Job Offer
How to Apply for Fiserv Off Campus Drive 2024?
- First, read through all of the job details on this page carefully.
- Scroll down and press the Click Here button.
- You will be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
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Important Note:
Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.
