Unisys Off Campus 2024: Unisys Off Campus Drive 2024 for the Service Desk Associate. Students from various disciplines can apply for Unisys Recruitment 2024. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company:
Unisys is built on over 145 years of game-changing innovation. Along the way, we feel we’ve made the world a better place by bringing technological innovation to businesses and governments around the world. Our company has evolved and adapted over time, but our passion for innovation and for helping our clients succeed has remained constant.Our Mission is to deliver advanced IT solutions to businesses and governments around the world. Our solutions consistently deliver the significant, measurable results that matter most to our clients. Better still, we build security into the solutions themselves.
Unisys Off Campus Drive 2024:
| Organization | Unisys |
| Job Title | Service Desk Associate |
| Salary | up to 8 LPA |
| Location | Hyderabad |
| Job Type | Full time |
| Experience | Freshers |
| Last Date |
ASAP |
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Unisys Off Campus Job Description:
- First point of contact for all end user reported issues or requests
- Typically provides technical support for Internal and External customers
- Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
- Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
- Escalates complex problems to the Remote Support Engineering staff or Field Engineerin
- Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirement.
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Skills:
- Excellent verbal and written communication.
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
- Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
- Multitasking and coordination skills
- Willingness and ability to work in shifts (24 x 7)
Unisys Off Campus Qualification:
- A minimum qualification any Engineering or Non-Engineering Graduates (2021 and 2022 Batch).
Unisys Selection Process:
- Resume Screening
- Initial Interview
- Technical Assessment
- Panel Interview
- Behavioural Interview
- Final Interview
- Reference Check
- Job Offer
How to Apply for Unisys Off Campus Drive 2024?
- First, read through all of the job details on this page carefully.
- Scroll down and press the Click Here button.
- You will be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
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Important Note:
Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.
