Wipro Off Campus  2022 | Freshers | Customer Service Representative | Gurgaon

Wipro Off-Campus  2022: Wipro Off Campus Drive 2022 for the post of Customer Service Representative. Students from various disciplines can apply for Wipro Recruitment 2022. The detailed eligibility, Requirements, Salary, and application process are given below.

About Company: Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Thierry Delaporte has served as CEO and managing director of Wipro since July 2020. It is headquartered in Bangalore, Karnataka, India.

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Wipro Off-Campus Drive 2022:

Organization Wipro 
Job Title Customer Service Representative
Salary 3.6 LPA (Expected)
Location  Gurgaon
Job Type Full time
Experience 0 – 2 Years
Batch 2022/21/20/19/18/17

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Job Description:

  • Customer Service through calls, Chats & emails
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share and support operational improvements
  • Time & Customer Effort
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations
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Skills:

  • Excellent communication skills
  • Should be flexible to work in rotational shifts
  • Proficient in computer usage and Basic knowledge of MS Office
  • Defined career roadmap which offers growth opportunities
  • Investment in talent development and skills enhancement
  • Work-life balance with 5 day work week
  • Collaborative environment with best-in-class professionals
  • Focus on colleague engagement and [email protected]

Qualification: 

  • Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
  • Full-time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience
  • Experience 0- 2 yrs.

How to Apply for Wipro Off Campus Drive 2022?

Interested and Eligible candidates can apply for this drive online by using the link below.

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