VMware Off Campus 2023 | Freshers | Technical Support Engineer | Bangalore
VMware Off-Campus 2023: VMware Off Campus Drive 2023 for the post of Technical Support Engineer. Students from various disciplines can apply for VMware Recruitment 2022. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company: VMware is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way.
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VMware Off-Campus Drive 2023:
Organization | VMware |
Job Title | Technical Support Engineer |
Salary | 5 LPA (Expected) |
Location | Bangalore |
Job Type | Full time |
Experience | freshers |
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Job Description:
- Provide world-class customer service throughout the entire lifecycle of customer adoption.
- Bring thought leadership around overall customer success and be self-driven to lead with minimal supervision.
- Focused effort into optimal use of resources.
- Work flexible schedules, which may include evenings, weekends or holidays.
- Provide customer assistance and support primarily via Chat/calls for technical queries/Issues to our expected KPI’s. Focus efforts to meet or exceed defined performance criteria.
- Handling Support requests for VMC customer providing solutions for technical issues
- Reproducing issues in-house and responding back in a timely manner with Continual follow ups with customers along with recommendations, updates, and action plans.
- Escalate issues in a timely manner according to Standard Operating Procedures.
- Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
- Create knowledge base content for internal and external use
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Skills:
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Experience with programming languages such as Java, C++ or Python
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Understanding of object-oriented programming/design
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Working knowledge of HTML and web technologies
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Coursework in SQL and relational database concepts
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Strong competency in Java language, javascript and associated frameworks
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Strong skills in Data Structures, OOPS Concept and Algorithms
Qualification:
- Any Graduate from any stream
How to Apply for VMware Off Campus Drive 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.