BT Group Off Campus 2024: BT Group Off Campus Drive 2024 for the Trainee. Students from various disciplines can apply for BT Group Recruitment 2024. The detailed eligibility, Requirements, Salary, and application process are given below.

About Company:

BT Group is one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good. There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.

BT Group Off Campus Drive 2024:

Organization BT Group
Job Title Trainee
Salary up to 4 LPA
Location Gurugram
Job Type Full time
Experience Freshers/Experienced 
Last Date
ASAP

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BT Group Off Campus Job Description:

  • Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group’s resource pool, within guidelines and under full supervision.
  • Gathers customer information and performs basic analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.
  • Executes and delivers routine work clearly covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.
  • Handles professionally and effectively with customer contacts, showing resilience and sound decision-making whilst under pressure.
  • Participates in the continuous improvement activities to improve the customer service team processes.
Freshers Jobs by City
Bangalore Jobs
Chennai Jobs
Noida Jobs
Hyderabad Jobs

Skills:

  • Complaint Management
  • Information Management
  • Communication
  • Requirements Analysis
  • Continuous Improvement
  • Issue Resolution
  • Problem Solving
  • Billing
  • Time Management
  • Customer Relationship Management
  • Escalation Management
  • Technical Support
  • Decision Making
  • Growth Mindset
  • Stakeholder Management
  • Inclusive Leadership

BT Group Off Campus Qualification: 

  • Bachelors or Master’s Degree.

BT Group Selection Process:

  • Resume Screening
  • Initial Interview
  • Technical Assessment
  • Panel Interview
  • Behavioural Interview
  • Final Interview
  • Reference Check
  • Job Offer

How to Apply for BT Group Off Campus Drive 2024?

  • First, read through all of the job details on this page carefully.
  • Scroll down and press the Click Here button.
  • You will be redirected to the official website, click on the apply link.
  • Fill in the details with the information provided.
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Important Note:

Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.