Genpact Off Campus 2024: Genpact Off Campus Drive 2024 for the Process Associate. Students from various disciplines can apply for Genpact Recruitment 2024. The detailed eligibility, Requirements, Salary, and application process are given below.

About Company:

Genpact is a global professional services firm that makes business transformation real. Led by our purpose — the relentless pursuit of a world that works better for people — we drive digital-led innovation and digitally enabled intelligent operations for our clients. Guided by our experience reinventing and running thousands of processes for hundreds of clients, many of them Global Fortune 500 companies, we drive real-world transformation at scale. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 90,000+ of us.

Genpact Off Campus Drive 2024:

Organization Genpact 
Job Title Process Associate
Salary up to 6.5 LPA
Location Bangalore
Job Type Full time
Experience Freshers/Experienced 
Last Date

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Genpact Off Campus Job Description:

  • Technical Support for Intel® Onboard Fleet Services SaaS Component, including customer problems, questions, payment issues, etc.
  • Technical support for Mobileye 8 Connect hardware.
  • Pre-sales support for Intel® Onboard Fleet Services, addressing questions from potential customers.
  • Support technical queries for Intel hardware: NUCs, Processors, Wireless, Graphics, Intel Unison, Ethernet Products etc. and OEM Products (laptops etc.)   via Call, Chat and Email.
  • Perform troubleshooting to fix the customer issues via Call, Chat and Email 
  • Perform RAS (Remote Access Session) when required via Chat and Phone
  • Expected to take 25 to 30 calls a day. (AHT 6-9 mins).
  • Follow-ups via Email and phone on cases.
  • Knowledge base Article creation for handling queries.
  • Identify and own Lean and Transformation projects.
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  • Should be fluent in relevant languge e.g. English, Hindi, Telugu, Arabic (If Applicable)

  • Good communication skills, both written and oral, and should be able to handle client interaction.

  • Basic Knowledge on Microsoft Office, Windows Operating Systems, Intel hardware

  • Good Knowledge of Desktop/Servers, Intel hardware: NUCs, Processors, Wireless, Graphics, Intel Unison, Ethernet Products etc. and OEM Products (laptops etc.)

  • Ability to manage multiple priorities. 

  • Customer Experience & Process Improvement Capabilities.

Genpact Off Campus Qualification: 

  • Should have a bachelor’s degree or higher, (B. Tech/ BCA/BSc Computer Science will be preferred)

Genpact Selection Process:

  • Resume Screening
  • Initial Interview
  • Technical Assessment
  • Panel Interview
  • Behavioural Interview
  • Final Interview
  • Reference Check
  • Job Offer

How to Apply for Genpact Off Campus Drive 2024?

  • First, read through all of the job details on this page carefully.
  • Scroll down and press the Click Here button.
  • You will be redirected to the official website, click on the apply link.
  • Fill in the details with the information provided.
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Important Note:

Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.