Jio Off Campus 2024: Jio Off Campus Drive 2024 for the Customer Service. Students from various disciplines can apply for Jio Recruitment 2024. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company:
Jio is the largest mobile network operator in India and the third largest mobile network operator in the world with over 440 million subscribers. Jio aims to bring in transformational changes in the Indian digital services space to enable the vision of Digital India for 1.3 billion Indians and propel India into global leadership in the digital economy.
Jio Off Campus Drive 2024:
| Organization | Jio |
| Job Title | Customer Service |
| Salary | up to 3.5 LPA |
| Location | Across India |
| Job Type | Full time |
| Experience | 6 months – 2 years |
| Last Date |
ASAP |
| Qualification | 12th Pass/ Any Graduate |
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Jio Off Campus Job Description:
- Manage all customer interactions as rostered within parameters
- Demonstrate ownership on calls when contacted by customer
- Respond to all customers in appropriate tone and language
- Offer a solution-based approach for all customer interactions
- Educate the customer at every given possible opportunity
- Ensure updation of product, system, process and policy knowledge
- Adhere to rostered timing, scheduled shifts and activities
- Capture customer details and data relevant to the call or service
- Resolve customer queries within agreed timelines
- Manage outbound campaigns as per business requirement
- Increase, develop and retain customer base through relationship
building and service - Follow all contact center policies, procedures, code of conduct and legislative requirements.
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Skills:
- Excellent coding skills in Java/Python, Data Structures, Algorithms, Problem Solving, AI/ML fundamentals (supervised and unsupervised learning, classification, regression, neural networks, clustering etc).
Jio Off Campus Qualification:
- 10 + 2 / Graduation degree in any discipline.
Jio Selection Process:
- Resume Screening
- Initial Interview
- Technical Assessment
- Panel Interview
- Behavioural Interview
- Final Interview
- Reference Check
- Job Offer
How to Apply for Jio Off Campus Drive 2024?
- First, read through all of the job details on this page carefully.
- Scroll down and press the Click Here button.
- You will be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
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Important Note:
Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.
