PhonePe Off-Campus Drive 2023: PhonePe Off Campus Drive 2023 for the post of Advisor Social Media, Customer Experience. The student from various disciplines can apply. The detailed eligibility and application process are given below.
About Company: PhonePe is an Indian digital payments and financial services company headquartered in Bangalore, India. PhonePe was founded in December 2015, by Sameer Nigam, Rahul Chari, and Burzin Engineer.
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PhonePe Off-Campus Drive 2023:
Organization | PhonePe |
Job Title | Advisor Social Media, Customer Experience |
Salary | up to 10 LPA (Expected) |
Location | Bangalore |
Job Type | Full time |
Experience | 0 – 2 Years |
Batch | 2016/17/18/19/20/21/22/23 |
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Job Description:
- Act with integrity & think customer-first in every interaction
- Handle basic PhonePe account and transaction-related queries
- Ability to flex between phone & data channels
- Follow specified process guidelines to bring about resolution
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Escalate appropriately taking support from relevant teams to resolve customer issues
- Recommend process improvements
- Engage & Educate customers so they’re able to leverage PhonePe to the fullest
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𝐈𝐧𝐝𝐢𝐚’𝐬 𝐁𝐢𝐠𝐠𝐞𝐬𝐭 𝐃𝐫𝐢𝐯𝐞 𝐅𝐨𝐫 𝐈𝐧𝐭𝐞𝐫𝐧𝐬𝐡𝐢𝐩𝐬 & 𝐅𝐫𝐞𝐬𝐡𝐞𝐫 𝐉𝐨𝐛𝐬
Skills:
- Have excellent written and verbal communications
- Have good learnability
- Be an active listener and deal well with objection
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Be a team player, flexible and open to feedback
- Ability to multitask, prioritise, and manage time effectively
- Should be able to speak in English and Hindi
Qualification:
- Any Graduate from any stream.
Work Experience: Freshers / 0 – 2 Years
How to Apply for PhonePe Off Campus Drive 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
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