Teleperformance Off Campus 2023 | Freshers | Quality Analyst | Work From Home
Teleperformance Off Campus 2023: Teleperformance Off Campus Drive 2023 for the Quality Analyst. Students from various disciplines can apply for Teleperformance Recruitment 2023. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company:
We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
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Teleperformance Off Campus Drive 2023:
| Organization | Teleperformance |
| Job Title | Quality Analyst |
| Salary | up to 4 LPA |
| Location | Work From Home |
| Job Type | Full time |
| Experience | Freshers |
| Batch | 2023/22/21/20/19/18 |
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Teleperformance Off Campus Job Description:
- Monitor the calls of each advisor and provide immediate feedback to them in case of critical and non-critical errors
- Determine whether the agents maintain a pre-determined and acceptable level of contact handling through monitoring and test contact evaluation
- Report contacts handling performance and statistics through monitoring and test contact evaluation. Also share daily, weekly and monthly reports submitted to the quality assurance supervisor
- Responsibility to meet quality related service level monthly
- Monitor calls to ensure client standards are maintained
- Provide regular feedback to team members regarding the performance of the team and any issue that needs escalation
- Work together as a team and achieve the targets set by clients
- Need to be flexible and motivate the team at regular intervals.
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Skills:
- Good analytical skills.
- Ability to do multi-task.
- Ability to work well in and promote a team environment.
- People Management skills.
- Good communication skills are required.
Teleperformance Off Campus Qualification:
- 12th pass/Any Graduate from any stream.
How to Apply for Teleperformance Off Campus Drive 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
