Concentrix Off Campus 2023 | Freshers | Quality Manager| Chandigarh
Concentrix Off Campus 2023: Concentrix Off Campus Drive 2023 for the Quality Manager. Students from various disciplines can apply for Concentrix Recruitment 2023. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company:
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
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Concentrix Off Campus Drive 2023:
| Organization | Concentrix |
| Job Title | Quality Manager |
| Salary | up to 10 LPA |
| Location | Chandigarh |
| Job Type | Full time |
| Experience | Freshers/Experienced |
| Batch | 2023/22/21/20/19/18/17 |
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Concentrix Off Campus Job Description:
- Drive continuous improvement for Transaction Quality and Delivery
- Trained /Certified in Green Belt
- Manage Call Quality & Client related KPI’s
- Evaluate the effectiveness of TQ interventions
- Strengthen Quality management processes/framework to improve quality delivery
- Accurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet client’s expectations
- Generate and implement out-of-the-box ideas and Process improvement initiatives in the process.
- Drive Process control & Compliance in addition to managing the audit requirements
- Provide crisp and specific feedback to Front Line Recruitment Teams on the quality of new hires
- Provide quality floor support, feedback and refreshers
- Support the quality and Compliance teams to perform various audits and follow ups based on observations highlighted
- Run FMEA and compliance audits and health check of the account
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Skills:
- People Management skills
- Ability to drive initiatives to closure
- Ability to deal with all levels of employees
- Ability to provide leadership, direction and motivation to build high performing teams
- Analytical and Quantitative skills
- Excellent Communication skills
- Data Handling / data interpretation skills
- Good working knowledge of Transaction Quality systems, tools and technologies.
- Should have understanding of Transition, which is spread between the Handover, Startup, Manage and Exit phases to be able to manage Transaction Quality functions effectively
- High level of maturity to handle people including but not limited to client, stake holders, peers etc.
- Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure
- Detail oriented, Strong organizational and Presentation skills
Concentrix Off Campus Qualification:
- Any Graduate from any stream.
How to Apply for Concentrix Off Campus Drive 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
