British Council Off Campus 2023 | Freshers | Graduate Trainee | Noida
British Council Off Campus 2023: British Council Off Campus Drive 2023 for the Graduate Trainee. Students from various disciplines can apply for British Council Recruitment 2023. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company: The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status.
Register & Apply For BE/BTech & MCA Off Campus Job Openings
British Council Off Campus Drive 2023:
| Organization | British Council |
| Job Title | Graduate Trainee |
| Salary | up to 30k/month (Expected) |
| Location | Noida |
| Job Type | Full time |
| Experience | Freshers/Experienced |
| Batch | 2023/22/21/20/19/18 |
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British Council Off Campus Job Description:
- Provide Level 1 and Level 1.5 support to clients and partners via email, Chat, Service now and telephone
- Coordinate issue resolution to ensure all requests are handled appropriately and in a timely manner.
- Proactively pick up calls and emails as per the agreed standards and be the first point of contact for the customer.
- Navigate meticulously to research on required information using available resources/applications.
- Proactively identify and escalate priority issues to the contacts as per the escalation matrix.
- Responsible for handling critical incidents.
- Ensure adherence to individual/ team’s KPIs.
- Update required tools (CRM etc.) to record every customer interaction promptly.
| Freshers Jobs by City |
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| Noida Jobs |
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Skills:
- Basic Understanding Service Desk Operations,
- Proficient in relevant computer applications( MS Office)
- Knowledge of customer service principles and practices
- Basic Understanding Service Desk Operations
- Enthusiastic and keen to learn
- Knowledge of customer service principles and practices
- Good people and interpersonal skills
- Good communication skills
British Council Off Campus Qualification:
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BTech/BSc Graduate.
How to Apply for British Council Off Campus Drive 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
