HCL Off Campus 2024: HCL Off Campus Drive 2024 for the . Students from various disciplines can apply for Customer Service Representative HCL Recruitment 2024. The detailed eligibility, Requirements, Salary, and application process are given below.

About Company:

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. HCL continues to grow its strong presence in India contributing to the cause of nation-building through advanced technology solutions. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 176,000+ ‘Ideapreneurs’ across 50 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 200.

HCL Off Campus Drive 2024:

Organization HCL
Job Title Customer Service Representative
Salary up to 2.65 LPA
Location Noida
Job Type Full time
Experience Freshers/Experienced 
Last Date

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HCL Off Campus Job Description:

  • Answer all inbound queries as per call flow procedure.
  • Adherence to process to ensure high quality and customer service.
  • Follow escalation procedures for issues uncontrollable at agent level First call resolution.
  • Break schedule adherence.
  • Involvement in motivational activities, implementing feedback given during monitoring sessions.
  • Updating various logs like escalation log, complaint tracker etc.
  • Ensuring data security – proprietary data of customers
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  • Excellent communication skills – both verbal and written – with a professional telephone etiquette
  • Helpful, empathetic, and enthusiastic about customer service
  • Freshers in UK Inbound calling preferably in Banking domain

HCL Off Campus Qualification: 

  • Any Grad/UG can apply (No Regular Students / No Law Graduate).

HCL Selection Process:

  • Resume Screening
  • Initial Interview
  • Technical Assessment
  • Panel Interview
  • Behavioural Interview
  • Final Interview
  • Reference Check
  • Job Offer

How to Apply for HCL Off Campus Drive 2024?

  • First, read through all of the job details on this page carefully.
  • Scroll down and press the Click Here button.
  • You will be redirected to the official website, click on the apply link.
  • Fill in the details with the information provided.
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Important Note:

Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.