Infosys Off Campus Drive 2023: Infosys Off Campus Drive 2023 for the Customer Support Role. The students from various disciplines can apply for Infosys Off Campus Drive 2023. The detailed company eligibility and application details are given below.
About Company:
Infosys is a global leader in next-generation digital services and consulting. Established in 1981, Infosys is a NYSE listed global consulting and IT services company with more than 250k employees. From a capital of US$250, we have grown to become a US$13.56 billion (Q4 FY21 revenues) company with a market capitalization of approximately US$79.74 billion.
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Infosys Off Campus Drive 2023:
| Organization | Infosys |
| Job Title | Customer Support |
| Salary | up to 3 LPA (Expected) |
| Location | Pune |
| Job Type | Full time |
| Experience | 0 – 3 Years |
| Batch | 2018/ 19/ 20/ 21/ 22/23 |
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Job Description:
- To improve customer confidence being empathetic to a variety of new and experienced learners needs.
- Help to implement and improve processes and procedures within the team allowing strong service focused deliverables.
- Actively support customer queries on general enquiry, activations, fulfillment, disputes ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner.
- To participate in an on call, providing a 24 hours, first line support service to customers
- Escalate an issue according to the company escalation processes.
- Ensure Customer Service Level Agreements are met or exceeded;
- Respond to customer enquiries in a timely and efficient manner;
- Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format
- Execute transactions as per prescribed guidelines and timelines
- Ensure customer/user confidentiality and data protection at all times
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Skills:
- An understanding of object-oriented methodologies and programming in Java.
- Knowledge in Ariba Procurement / Ariba SLP / Ariba Integration flows will be an added advantage.
Qualification:
- Any Graduate from any stream.
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Also, Apply for
Infosys Off Campus Hiring For Customer Support Executive
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How to Apply for Infosys Off Campus Drive 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
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Apply for Infosys Off Campus Drive 2023 Click here
Important Note:
Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.
