Kyndryl Off Campus 2024: Kyndryl Off Campus Drive 2024 for the Customer Service Representative. Students from various disciplines can apply for Kyndryl Recruitment 2024. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company:
We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems. We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We’re raising the bar.
Kyndryl Off Campus Drive 2024:
| Organization | Kyndryl |
| Job Title | Customer Service Representative |
| Salary | up to 5 LPA |
| Location | Bangalore(Work From Home) |
| Job Type | Full time |
| Experience | Freshers/Experienced |
| Last Date |
ASAP |
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Kyndryl Off Campus Job Description:
- Advises and guides the client regarding the use of a broad range of products, offerings, and services.
- Following a standard call flow and problem handing processes (scripted or not scripted), they verify entitlement, perform problem determination, resolve and close the problem, or route the incident record to the appropriate level of support.
- Using technical resources and tools, they support the client by answering questions and responding to client requirements.
- They utilize their product, technology, industry and/or services skills to identify problems which may be related to product installation, update, configuration, operations or performance.
- They guide the client, advising on potential resolutions and their implementation, and play a key role in overall client satisfaction.
- Working in Night Shifts.
| Freshers Jobs by City |
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| Bangalore Jobs |
| Chennai Jobs |
| Noida Jobs |
| Hyderabad Jobs |
Skills:
- Proficient to ensure customer issues are resolved in the most timely and effective manner possible Freshers are also considered.
- Demonstrable ability to handle various tasks or projects with changing priorities.
- Experience to utilize available time efficiently to achieve effective and efficient results Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
- Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
- Questioning skills /probing skills, as relevant to the issue and level of the caller.
- Excellent Communications skills.
- Willing to Work in Night Shifts
- Apply Knowledge of Ticketing Tools.
- Perform Remote Takeover.
- Basic experience in Technical Support Level 1.
Kyndryl Off Campus Qualification:
- Any Graduate.
- Candidate should have minimum 0-2years of experience.
Kyndryl Selection Process:
- Resume Screening
- Initial Interview
- Technical Assessment
- Panel Interview
- Behavioural Interview
- Final Interview
- Reference Check
- Job Offer
How to Apply for Kyndryl Off Campus Drive 2024?
- First, read through all of the job details on this page carefully.
- Scroll down and press the Click Here button.
- You will be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
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Important Note:
Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.
