PhonePe Off Campus Hiring For Customer Advisor| Bangalore

• Act with integrity & think customer-first in every interaction
• Handle basic PhonePe account and transaction related queries
• Ability to flex between phone & data channels
• Follow specified process guidelines to bring about resolution
• Build customer trust through their interaction
• Ability to meet hourly & daily productivity goals
• Leverage internal processes and resources to drive resolution
• Escalate appropriately taking support from relevant teams to resolve customer issues
• Recommend process improvements
• Engage & Educate customers so they’re able to leverage PhonePe to the fullest

• 𝐈𝐧𝐝𝐢𝐚’𝐬 𝐁𝐢𝐠𝐠𝐞𝐬𝐭 𝐃𝐫𝐢𝐯𝐞 𝐅𝐨𝐫 𝐈𝐧𝐭𝐞𝐫𝐧𝐬𝐡𝐢𝐩𝐬 & 𝐅𝐫𝐞𝐬𝐡𝐞𝐫 𝐉𝐨𝐛𝐬

Skills:

• Strong verbal and written communication skills
• Have excellent written and verbal communications
• Have good learnability
• Be an active listener and deal well with objection
• Have strong customer orientation and ability to adapt/respond to different scenarios
• Be a team player, flexible and open to feedback
• Ability to multitask, prioritise, and manage time effectively
• Should be able to speak in English and Hindi

Qualification: 

• Graduation (10+2+3) is Mandatory
• 0 – 2 years of work experience in a customer facing role
• Multilingual skills (spoken + written) in South Indian languages are preferred

Work Experience: Freshers / 0 – 2 Years

How to Apply for PhonePe Off Campus Drive 2022?

Interested and Eligible candidates can apply for this drive online by using the link below.