PhonePe Off-Campus Drive 2022: PhonePe Off Campus Drive 2022 for the post of Advisor Customer Experience. The student from various disciplines can apply. The detailed eligibility and application process are given below.
PhonePe is a mobile payments app that allows you to transfer money instantly to anyone, by using just their mobile number. Our goal is to make digital payments so easy, safe & universally accepted that people never feel the need to carry cash or cards again.
PhonePe Off-Campus Drive 2022:
|Job Title||Advisor Customer Experience|
|Salary||8 LPA (Expected)|
|Job Type||Full time
|Experience||0 – 2 Years|
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- Act with integrity & think customer-first in every interaction
- Handle basic PhonePe account and transaction related queries
- Ability to flex between phone & data channels
- Follow specified process guidelines to bring about resolution
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Escalate appropriately taking support from relevant teams to resolve customer issues
- Recommend process improvements
- Engage & Educate customers so they’re able to leverage PhonePe to the fullest
- Strong verbal and written communication skills
- Have excellent written and verbal communications
- Have good learnability
- Be an active listener and deal well with objection
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Be a team player, flexible and open to feedback
- Ability to multitask, prioritise, and manage time effectively
- Should be able to speak in English and Hindi
- Graduation (10+2+3) is Mandatory
- 0 – 2 years of work experience in a customer facing role
- Multilingual skills (spoken + written) in South Indian languages are preferred
Work Experience: Freshers / 0 – 2 Years
How to Apply for PhonePe Off Campus Drive 2022?
Interested and Eligible candidates can apply for this drive online by using the link below.