PowerSchoolOff-Campus Drive 2022: PowerSchoolOff Campus Drive 2022 for the post of Associate Technical Support Engineer. The student from various disciplines can apply. The detailed eligibility and application process are given below.

About Company: PowerSchool provides innovative K-12 software and cloud-based solutions to improve educational outcomes and simplify school operations.

PowerSchool Off-Campus Drive 2022:

Organization PowerSchool 
Job Title Associate Technical Support Engineer
Salary 3.6 LPA (Expected)
Location Bangalore

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Job Description:

  • Answers evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
  • Recognizes problems, conducts research, provides resolutions and follows up with customers as needed,escalating more complex cases to the appropriate team
  • Logs and tracks calls using problem management database and maintains history records and related problem documentation
  • Prepares standard statistical reports, such as help desk incident reports
  • Consults with programmers to explain software errors or to recommend changes to program
  • May test software and hardware to evaluate ease of use and whether product will aid user in performing work 
  • All other duties as assigned

Skills:

  • Proficient in Microsoft Office suite
  • Salesforce experience preferred
  • Prior CRM experience preferred
  • Strong attention to detail and time management
  • Strong oral and written communication skill
  • Strong customer service and conflict resolution skills
  • Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes

Qualification: 

  • Any graduate degree or equivalent with a strong academic record.
  • 0-2 years’ prior experience in a technical support role
  • Students from 2015/16/17/18/19/20/21/22 Batch can try

Work Experience: Freshers / 0 – 2 Years

How to Apply for PowerSchool Off Campus Drive 2022?

Interested and Eligible candidates can apply for this drive online by using the link below.

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