PowerSchoolOff-Campus Drive 2022: PowerSchoolOff Campus Drive 2022 for the post of Associate Technical Support Engineer. The student from various disciplines can apply. The detailed eligibility and application process are given below.
About Company: PowerSchool provides innovative K-12 software and cloud-based solutions to improve educational outcomes and simplify school operations.
PowerSchool Off-Campus Drive 2022:
|Job Title||Associate Technical Support Engineer|
|Salary||3.6 LPA (Expected)|
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- Answers evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
- Recognizes problems, conducts research, provides resolutions and follows up with customers as needed,escalating more complex cases to the appropriate team
- Logs and tracks calls using problem management database and maintains history records and related problem documentation
- Prepares standard statistical reports, such as help desk incident reports
- Consults with programmers to explain software errors or to recommend changes to program
- May test software and hardware to evaluate ease of use and whether product will aid user in performing work
- All other duties as assigned
- Proficient in Microsoft Office suite
- Salesforce experience preferred
- Prior CRM experience preferred
- Strong attention to detail and time management
- Strong oral and written communication skill
- Strong customer service and conflict resolution skills
- Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
- Any graduate degree or equivalent with a strong academic record.
- 0-2 years’ prior experience in a technical support role
- Students from 2015/16/17/18/19/20/21/22 Batch can try
Work Experience: Freshers / 0 – 2 Years
How to Apply for PowerSchool Off Campus Drive 2022?
Interested and Eligible candidates can apply for this drive online by using the link below.
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