Salesforce Off Campus 2024: Salesforce Off Campus Drive 2024 for the Associate Technical Support Engineer. Students from various disciplines can apply for Salesforce Recruitment 2024. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company:
Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way.
Salesforce Off Campus Drive 2024:
| Organization | Salesforce |
| Job Title | Associate Technical Support Engineer |
| Salary | up to 8 LPA |
| Location | Hyderabad/ Bangalore |
| Job Type | Full time |
| Experience | Freshers/Experienced |
| Last Date |
ASAP |
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Salesforce Off Campus Job Description:
- Provide expert-level technical support via phone and web to Salesforce Marketing Cloud customers
- Manage support cases on a daily basis, including transfers from other regions
Track and maintain all customer communications and case documentation in the Service Cloud. - Respond to customer-reported issues in a timely manner, per service level agreements.
- Communicate progress of resolution/status in a timely fashion, per service level agreements.
- Manage escalations and expectations, for both customers and internal staff
Collaborate with technical support teams in other Salesforce Clouds as needed - Identify situations where professional services may be warranted
- Follow established support processes and procedures
- Identify improvements for improved customer experience
- Assist clients in optimizing their use of the application platform via workflow guidance or by identifying automation, proactive monitoring, and integration opportunities.
- May require work outside of normal business hours, holidays, and some weekends as this role is an on-call position
| Freshers Jobs by City |
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| Bangalore Jobs |
| Chennai Jobs |
| Noida Jobs |
| Hyderabad Jobs |
Skills:
- Proficient in Microsoft Office Suite. Statistical analysis tools are a plus.
- Have knowledge of Networking, WiFi, Cloud, and programming skills
- Show innovation through unique ideas and propose them to the team.
- Strong verbal and written communication skills
- Strong analytical skills with the ability to properly present data/results to the appropriate target audience
- Motivated, risk averse attitude, detail-oriented, critical thinker with analytical problem-solving skills.
Salesforce Off Campus Qualification:
- Bachelors or Master’s degree.
Salesforce Selection Process:
- Resume Screening
- Initial Interview
- Technical Assessment
- Panel Interview
- Behavioural Interview
- Final Interview
- Reference Check
- Job Offer
How to Apply for Salesforce Off Campus Drive 2024?
- First, read through all of the job details on this page carefully.
- Scroll down and press the Click Here button.
- You will be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
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Important Note:
Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.
