Teradata Off-Campus Drive 2023: Teradata Off Campus Drive 2023 for the Customer Technical Support Specialist Role. Students from various disciplines can apply for Teradata Recruitment 2023. The detailed company eligibility and application details are given below.  

About Company:

Teradata can change the way you move things, and how you shop and lets you access your city like never before. We’re an app that connects you to the nearest delivery partner who can make purchases, pick up items from any store or restaurant in the city and bring them to you.

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Teradata Off-Campus Drive 2023:

Organization Teradata
Job Title Customer Technical Support Specialist
Salary up to 6 LPA (Expected)
Location Hyderabad
Job Type Full time
Experience 0 – 2 Years
Batch 2017/ 18/ 19/ 20/ 21/ 22

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Job Description:

  • Accept and respond to incoming calls and emails.
  • Provide Initial problem triage and clarify problem definition
  • Search knowledge bases for known solutions to known problems
  • Identification and management of duplicate incidents
  • Extract logs, dumps, error files from customer systems
  • Prepare and transmit source upgrade files
  • Provide remote support to on-site resources
  • Isolates standard problems
  • Log problem resolution and support knowledge creation
  • Coordinates activities associated with product/service resolution issues
  • Apply search tools to identify previously developed solutions and recognize patterns and symptoms.
  • Coordinate with customers and end-users to implement solutions.
  • Track, monitor and maintain incident progress.
  • Work set schedules including weekends and holidays in support of 24X7 coverage
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    Skills:

    • Basic understanding of accounting processes.
    • Basic analytical skills.
    • Good communication skills.
    • Good teamwork skills.
    • Problem-solving skills and ability to work in ambiguous environments
    • The ability to present findings in a polished way

    Qualification: 

    • Effective oral and written communications skills in Japanese and English language.
    • Read, write and speak the Japanese Language – JLPT N3 and above
    • 0-2 years of Technical Support related experience.
    • Basic Database and Operating System knowledge
    • Experience in Help Desk/Customer service position is a plus.

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    How to Apply for Teradata Off Campus Drive 2023?

    Interested and Eligible candidates can apply for this drive online by using the link below.

    Join Our Whatsapp Group Click here

    Apply for Teradata Off Campus Drive 2022 Click here

     

    Important Note:

    Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.