UST Global Off Campus  2024: UST Global Off Campus Drive 2024 for the Process Executive -Voice. Students from various disciplines can apply for Genesys Recruitment 2024. The detailed eligibility, Requirements, Salary, and application process are given below.

About Company:

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 26,000 employees in 25 countries, UST builds for boundless impact—touching billions of lives in the process.

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UST Global Off Campus Drive 2024:

Organization UST Global
Job Title Software Testing
Salary  up to 10 LPA
Location Bangalore
Job Type Full time
Experience Freshers
Batch 2024/23/22/21/20/19/18/17

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UST Global Off Campus Job Description:

  • Primary customer contact for providing accurate and creative technical solutions to user problems of moderate and difficult nature
  • To be the escalation support interface with customers and to ensure that the company is always represented in the most positive manner
  • Maintain the customer incident tracking system (Salesforce) with regular updates and resolution details.
  • Information to include symptoms, diagnosis, actions, and all relevant data.
  • To interface with SMEs, where the problem cannot be resolved at a frontline support level
  • Responsible for MACD level changes in Genesys Cloud environment (configuration and applications)
  • Provide timely progress reports on the reported issues to the appropriate
  • Project Managers/Managers or any other internal teams and senior members of technical staff.
  • Participate in a shift and ‘on-call’ roster as necessary, to provide support coverage outside of standard business hours.
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  • Ability to review user story/requirements to identify ambiguities
  • Ability to design test cases/scripts as per user story/requirements
  • Ability to apply techniques to design efficient test cases/script
  • Ability to set up test data and execute tests
  • Ability to identify anomalies and detail them

UST Global Off Campus Qualification: 

  • Bachelor’s / Master’s Degree

How to Apply for UST Global Off Campus Drive 2024?

  • First, read through all of the job details on this page carefully.
  • Scroll down and press the Click Here button.
  • You will be redirected to the official website, click on the apply link.
  • Fill in the details with the information provided.
  • Before submitting the application, cross-check the information you’ve provided.
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