Airbus Off Campus 2024: Airbus Off Campus Drive 2024 for the Customer Support Manager. Students from various disciplines can apply for Airbus Recruitment 2024. The detailed eligibility, Requirements, Salary, and application process are given below.

About Company:

Airbus is a global alternative investment management firm, founded in 1989, which manages over $61 billion in assets. The company pursues a diverse array of investment strategies, including equities arbitrage, fixed income strategies, and quantitative strategies. It was founded on the belief that innovation and results come from empowering talented, independent-minded individuals.

Airbus Off Campus Drive 2024:

Organization Airbus
Job Title Customer Support Manager
Salary up to 4 LPA
Location New Delhi
Job Type Full time
Experience Freshers/Experienced 
Last Date

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Airbus Off Campus Job Description:

  • Manage customer queries, RFQs, Orders, Service Requests with HQ. Oversee the timely delivery of spares, services etc.

  • To contribute in the definition of the key objectives of the Customer Satisfaction Roadmap for customers in their customer portfolio
    Develop a customer strategy that is aligned with the Customer’s expectations and shared with the other members of the Front Office Team, followed in the CRM Salesforce

  • To organize regular meetings/visits with customers in their customer portfolio
    Listen to and exchange with the Customer to recover the customer’s priorities (such as availability, spares delivery, focal point responsiveness, maintenance duration) needed to define the customer strategy, as well as their feedback and priority issues relating to operational performance (prepare necessary reports presenting key data for the end customer), followed in the CRM Salesforce

  • To provide customer with key information on support and services
    Communicate S&S Discipline contents to the Customer on hot topics, performance, improvement initiatives, services catalog key changes, and recommendations for mutual benefit
    Guide the customer by helping them to understand our products and organization better, and improving the way we work with them  

  • To collect, discuss and manage customer feedback and knowledge
    Collect customer feedback on S&S interactions since last exchange, review progress on current action plan, recover customer perceptions on latest hot topics, recover customer needs and activity forecasts at strategic and operational level, followed in the CRM Salesforce

  • To listen, understand and propose any required actions on Customer priority and/or exceptional issues.

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  • Proficiency in MS Office/G Suite
  • Effective communication
  • Detail-oriented
  • Ability to handle multiple task
  • Demonstrated interest in Recruitment
  • Scheduling
  • Professionalism

Airbus Off Campus Qualification: 

  • Any Graduate.

Airbus Selection Process:

  • Resume Screening
  • Initial Interview
  • Technical Assessment
  • Panel Interview
  • Behavioural Interview
  • Final Interview
  • Reference Check
  • Job Offer

How to Apply for Airbus Off Campus Drive 2024?

  • First, read through all of the job details on this page carefully.
  • Scroll down and press the Click Here button.
  • You will be redirected to the official website, click on the apply link.
  • Fill in the details with the information provided.
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Important Note:

Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.