Amazon is hiring for Selling Partner Support Associate |Apply Now

• The SPS T4 Associate demonstrates end to end ownership of every ticket raised coupled with proactive problem solving and provides exceptional support.
• Demonstrates effective, clear and professional written and oral communication.
• Provides prompt and efficient service including the appropriate escalation of the issues.
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.

Skills:

• Excellent written and verbal communication in English.
• The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
• Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
• Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.

Qualification: 

• Bachelor Degree in any discipline with 0-10 years of experience
• Excellent written and verbal communication in English.

Work Experience: Freshers / 0 – 5 Years

How to Apply for Amazon Off Campus Drive 2022?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply for infosys click here

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