Binance Off Campus Drive 2023: Binance Off Campus Drive 2023 for the Dispute Analyst Role. The students from various disciplines can apply for Binance Recruitment 2023. The detailed company eligibility and application details are given below.
About Company:
Binance is the world’s leading blockchain and cryptocurrency infrastructure provider with a financial product suite that includes the largest digital asset exchange by volume. Trusted by millions worldwide, the Binance platform is dedicated to increasing the freedom of money for users, and features an unmatched portfolio of crypto products and offerings, including: trading and finance, education, data and research, social good, investment and incubation, decentralization and infrastructure solutions, and more.
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Binance Off Campus Drive 2023:
Organization | Binance |
Job Title | Dispute Analyst |
Salary | up to 10 LPA (Expected) |
Location | Work from home |
Job Type | Full time |
Experience | 1 Years |
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Job Description:
- As the frontlines of the P2P market, you and the team will arbitrate customer disputes professionally.
- Investigate trading activity and take appropriate actions to keep the marketplace safe and prevent fraudulent activity.
- Create a culture and processes which achieve the business goals and objectives with regard to the customer service.
- Use Customer Insight and Root Cause Analytics to identify product improvements and present these to stakeholders and peers.
- Act as the Voice of the Customer across the organization.
- Identify and provide feedback through 1:1s, effective use of personal development plans, and provision of coaching & development opportunities.
- Make sure customer and complainant surveys are carried out continuously in order to produce timely, up to date information about customer experience across all areas of the business.
- Ensure that learning from complaints is shared within the organization as well as with contractors, partners and if appropriate, publicized.
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Skills:
- Exceptional written communication skills and a good listener.
- Priority will be given to candidates that can speak English language.
- Ability to multitask, prioritize, and control time effectively.
- Knowledge of blockchain, crypto, and P2P payments is a big plus.
- Fluency in English is a must with multilingual capability is a big plus.
- Willing to work weekends and irregular hours.
- A Binance P2P user is highly preferred.
Qualification:
- Strong ability in using IT for professional use and can handle somewhat technical queries from customers.
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How to Apply for Binance Off Campus Drive 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
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Apply for Binance Off Campus Drive 2023 Click here
Important Note:
Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.