IKEA Off Campus  2023 | Freshers | Resolution Generalists | Hyderabad

IKEA Off Campus  2023: IKEA Off Campus Drive 2023 for the Resolution Generalists. Students from various disciplines can apply for IKEA Recruitment 2023. The detailed eligibility, Requirements, Salary, and application process are given below.

About Company:
The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V.

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IKEA Off Campus Drive 2023:

Organization IKEA
Job Title Resolution Generalists
Salary  up to 7 LPA
Location Hyderabad
Job Type Full time
Experience Freshers
Batch 2023/22/21/20/19/18

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IKEA Off Campus Job Description:

  • Provide qualitative customer support in all remote channels (phone, chat, mail, video, social), to secure a great customer experience, thus building trust in IKEA brand.
  • Offer great and convenient solutions, demonstrating a customer-centric and truly empathic approach in every customer interaction, in order to maximize customer satisfaction.
  •  Make use of conflict management techniques in the customer contact to contribute to smooth and positive interactions that drive customer retention.
  •  Take responsibility to decide in which cases to go the extra mile, prioritizing customer experience while understanding cost consciousness.
  •  Contribute with input to set, and responsible for reaching, personal goals that align with and contribute to the unit, function and team goals.
  •  Actively seek information about the IKEA products and services to stay up to date with commercial priorities and activities thus maintaining ability to contribute to sales directly and indirectly.
  •  Provide feedback on improvement needs, thus contributing to all co-workers having the knowledge required to meet customer needs.
  •  Capture and share relevant customer insights to enable other parts of Ingka to improve the customer experience.
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  • Analytical and problem solving skills
  • Organization and time management skills
  • Communication skills to interact and present findings to team members
  • Attention to detail and follow through skills
  • Ability to work independently and as part of a team

Cognizant Off Campus Qualification: 

  • Any Graduate  from any stream.

How to Apply for IKEA Off Campus Drive 2023?

Interested and Eligible candidates can apply for this drive online by using the link below.

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