Pearson Off-Campus Drive 2023: Pearson Off-Campus Drive 2023 for the Operations Engineer Role. The students from various disciplines can apply for Pearson Recruitment 2023. The detailed company eligibility and application details are given below.
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Pearson Off-Campus Drive 2023:
|Job Title||Operations Engineer|
|Salary||up to 12 LPA (Expected)|
|Location||Bangalore (Work From Home)|
|Job Type||Full time
|Experience||0 – 2 Years|
|Batch||2019/ 2020/ 2021/ 2022/ 2023|
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Day to Day Tier 3 support of Office 365 and other collaboration tool issues
Working to complete tickets in a timely manner with customer satisfaction as a top priority
Submitting cases with vendors (where required) and working to resolution with timeliness
Suggesting and making improvements to operational processes through automation
Monitoring Microsoft O365 systems and licensing and reacting promptly to alerts or escalated outage tickets and following Incident management processes
Support On Call support shifts
Work closely with Level 1 & 2 ServiceDesk/Support teams to hand off escalations, notify of system issues, understand real time issue ticket metrics, and provide knowledge transfer.
Work closely with Level 4 Engineering Teams to transfer knowledge and update product/service owners of issues.
Other tasks as assigned
|Freshers Jobs by City|
- Basic understanding of accounting processes.
Professional written and verbal communication skills
Strong interpersonal skills, able to effectively engage at all levels of the company. Cultivate strong relationships and collaborative partnerships across teams.
Positive attitude and passion for good customer service and user experience
Ability to collaborate across globally dispersed teams
Excellent analytical and problem-solving skills
Excellent time management and organizational skills
- Bachelor’s degree or equivalent in Computer Science, Engineering or other relevant field or have equivalent proven industry experience.
- Microsoft certifications preferred.
- ITIL Foundation or higher is an advantage.
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How to Apply for PearsonOff Campus Drive 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
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Apply for Pearson Off Campus Drive 2022 Click here
Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.