Pearson Off-Campus Drive 2023: Pearson Off-Campus Drive 2023 for the Operations Engineer Role. The students from various disciplines can apply for Pearson Recruitment 2023. The detailed company eligibility and application details are given below.  

About Company:

Unilever can change the way you move things, and how you shop and lets you access your city like never before. We’re an app that connects you to the nearest delivery partner who can make purchases, pick up items from any store or restaurant in the city and bring them to you.

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Pearson Off-Campus Drive 2023:

Organization Pearson
Job Title Operations Engineer
Salary up to 12 LPA (Expected)
Location Bangalore (Work From Home)
Job Type Full time
Experience 0 – 2 Years
Batch 2019/ 2020/ 2021/ 2022/ 2023

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Job Description:

  • Day to Day Tier 3 support of Office 365 and other collaboration tool issues

  • Working to complete tickets in a timely manner with customer satisfaction as a top priority

  • Submitting cases with vendors (where required) and working to resolution with timeliness

  • Suggesting and making improvements to operational processes through automation

  • Monitoring Microsoft O365 systems and licensing and reacting promptly to alerts or escalated outage tickets and following Incident management processes

  • Support On Call support shifts

  • Work closely with Level 1 & 2 ServiceDesk/Support teams to hand off escalations, notify of system issues, understand real time issue ticket metrics, and provide knowledge transfer.

  • Work closely with Level 4 Engineering Teams to transfer knowledge and update product/service owners of issues.

  • Other tasks as assigned

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    Skills:

    • Basic understanding of accounting processes.
    • Professional written and verbal communication skills

    • Strong interpersonal skills, able to effectively engage at all levels of the company. Cultivate strong relationships and collaborative partnerships across teams.

    • Positive attitude and passion for good customer service and user experience

    • Ability to collaborate across globally dispersed teams

    • Excellent analytical and problem-solving skills

    • Excellent time management and organizational skills

    Qualification: 

    • Bachelor’s degree or equivalent in Computer Science, Engineering or other relevant field or have equivalent proven industry experience.
    • Microsoft certifications preferred.
    • ITIL Foundation or higher is an advantage.

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    How to Apply for PearsonOff Campus Drive 2023?

    Interested and Eligible candidates can apply for this drive online by using the link below.

    Join Our Whatsapp Group Click here

    Apply for Pearson Off Campus Drive 2022 Click here

     

    Important Note:

    Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.