PhonePe Off Campus 2024: PhonePe Off Campus Drive 2024 for the Customer Experience Specialist. Students from various disciplines can apply for PhonePe Recruitment 2024. The detailed eligibility, Requirements, Salary, and application process are given below.

About Company:

PhonePe is a mobile payments app that allows you to transfer money instantly to anyone, by using just their mobile number. Our goal is to make digital payments so easy, safe & universally accepted that people never feel the need to carry cash or cards again.

PhonePe Off Campus Drive 2024:

Organization PhonePe
Job Title Customer Experience Specialist
Salary up to 4 LPA
Location Bangalore
Job Type Full time
Experience Freshers/Experienced 
Last Date
ASAP

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PhonePe Off Campus Job Description:

  • Act with integrity & think customer-first in every interaction
  • Handle basic PhonePe account and transaction related queries
  • Ability to flex between phone & data channels
  • Follow specified process guidelines to bring about resolution
  • Build customer trust through their interaction
  • Ability to meet hourly & daily productivity goals
  • Leverage internal processes and resources to drive resolution
  • Escalate appropriately taking support from relevant teams to resolve customer issues
  • Recommend process improvements
  • Engage & Educate customers so they’re able to leverage PhonePe to the fullest
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Skills:

  • Have excellent written and verbal communications
  • Have good learnability
  • Be an active listener and deal well with objection
  • Have strong customer orientation and ability to adapt/respond to different scenarios
  • Be a team player, flexible and open to feedback
  • Ability to multitask, prioritise, and manage time effectively
  • Should be able to speak in English and Hindi
  • Multilingual skills (spoken + written) in South Indian languages are preferred

PhonePe Off Campus Qualification: 

  • Graduation (10+2+3) is Mandatory 
  • 0 – 2 years of work experience in a customer facing role

PhonePe Selection Process:

  • Resume Screening
  • Initial Interview
  • Technical Assessment
  • Panel Interview
  • Behavioural Interview
  • Final Interview
  • Reference Check
  • Job Offer

How to Apply for PhonePe Off Campus Drive 2024?

  • First, read through all of the job details on this page carefully.
  • Scroll down and press the Click Here button.
  • You will be redirected to the official website, click on the apply link.
  • Fill in the details with the information provided.
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Important Note:

Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.