Ciena Off Campus Drive 2023: Ciena Off Campus Drive 2023 for the Support Engineer Role. The students from various disciplines can apply for Ciena Off Campus Drive 2023. The detailed company eligibility and application details are given below.
About Company:
Ciena is a network strategy and technology company with a passion to provide an experience, to you and our customers that is as rewarding as the outcome. We attract the best and brightest– those with outstanding talent, motivation, and the right attitude to contribute to our success. Our culture balances our openness and informality with professionalism and trust and is built on the foundation of our core values: Customer First, Integrity, Velocity, Innovation, and Outstanding People.
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Ciena Off Campus Drive 2023:
| Organization | Ciena |
| Job Title | Technical Support |
| Salary | up to 6 LPA (Expected) |
| Location | Gurgaon |
| Job Type | Full time |
| Experience | 0 – 3 Years |
| Batch | 2018/ 19/ 20/ 21/ 22/23 |
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Job Description:
- Automate data collection and issue resolution
- Provide remote technical support on identified CIENA products 24×7 when required. On call duty includes evenings and weekends.
- Review with senior engineers issues found in the field and assist Communication with Design and Supply Chain on problems found
- Utilize debug tools as well as lab research to aid Customer’s technical problem. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training
- Provide Customer feedback to Quality Assurance, Design, Product Management, Technical Publications and Training
- Contribute to publishing of MOP/ISB/FSB documents.
- Contribute to knowledgebase (KCS)
- Perform a Customer Lead Engineer roll for specific customers
- Resident Engineering functions on-site or remote
- Travel to customer sites and Ciena locations globally
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Skills:
- Experience automating tasks using scripting languages such as JavaScript and Python
- Foundation knowledge of the operation of fiber optic transport and/or switching equipment.
- Preferably has experience in a technical support role with an equipment vendor in the Telco industry.
- Basic problem solving experience with OTN/SONET/SDH equipment, Carrier Ethernet equipment or associated fiber optic facilities.
Qualification:
- Bachelor’s degree in technical field (e.g. Engineering, Computer Science) from a four-year college or university with zero to three years related experience or equivalent combination of education and experience
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How to Apply for Ciena Off Campus Drive 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
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Apply for Ciena Off Campus Drive 2023 Click here
Important Note:
Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.
