DXC Technologies Off Campus Drive 2022 | Freshers | Technical Voice Support | Work from home
DXC Technologies Off-Campus Drive 2022: DXC Technologies Off Campus Drive 2022 for the post of Technical Voice Support. The students from various disciplines can apply for DXC Technologies Recruitment 2022. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company: Cognizant is an American multinational information technology services and consulting company. It is headquartered in Teaneck, New Jersey, United States.
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DXC Technologies Off-Campus Drive 2022:
| Organization | DXC Technologies |
| Job Title | Technical Voice Support |
| Salary | 3.2 LPA (Expected) |
| Location | Bangalore |
| Job Type | Full time |
| Experience | 0 – 2 Years |
| Batch | 2017/ 18/ 19/ 20/ 21/ 22 |
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Job Description:
- Answers help desk telephones for assigned account(s) and responds to customer inquiries to ensure customer needs are met.
- Assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process.
- Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed upon time frame.
- Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation.
- Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately.
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Skills:
- Interpersonal skills to interact with customers and team members
- Good communication skills
- Organization skills to balance and prioritize work
- Analytical and problem solving skills
- Ability to work in a team environment
Qualification:
- Inter/ Diploma/ Any Graduate
- One or more years of technical training in computer support preferred
- Two or more years of technical or customer support experience
- Experience working with company products and operating systems
- Experience with solving computer related problems
- Experience working with company escalation policy
How to Apply for DXC Technologies Off Campus Drive 2022?
Interested and Eligible candidates can apply for this drive online by using the link below.
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