eBay Off Campus Drive 2023: eBay Off Campus Drive 2023 for the Risk Operations Agent Role. Students from various disciplines can apply for eBay Off Campus Drive 2023. The detailed company eligibility and application details are given below.
eBay Inc. is an American multinational e-commerce company based in San Jose, California, that facilitates consumer-to-consumer and business-to-consumer sales through its website. eBay was founded by Pierre Omidyar in 1995 and became a notable success story of the dot-com bubble.
eBay Off Campus Drive 2023:
|Job Title||Risk Operations Agent|
|Salary||up to 6.4 LPA (Expected)|
|Location||Mumbai(Work From Home)|
|Job Type||Full time
|Batch||2018/ 19/ 20/ 21/ 22/23|
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- Conduct in depth case reviews to promote safe and compliant trading on the site.
- Use filters, member reports and account reviews to make informed decisions on each case.
- Identify trends and provide feedback to your leadership.
- Provide feedback on filter performance to LVIS and other support teams.
- Handle appeals through multiple channels for actions taken across assigned work types.
- Handle escalations as needed per request of leadership.
- Respond to appeals or manage customer inquiries through email channels.
- Conduct outbound phone calls or otherwise reach out to the customer as part of your case review.
- Coach customers on how to be more successful on the site through phone or email channels.
- Educate customers on the regulatory requirements behind actions of the company.
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- Responsible to make sure work is completed within Service Level and actively drive improvement.
- Able to gather data using internal and external tools then interpret to assess risk.
- Available to adjust schedule hours based on business needs.
- Business minded. You can see trends, opportunities and can multi-task.
- Great at managing your time.
- Excellent at communication – both verbal and written.
- Great at problem solving.
- Courteous and professional in your engagement with customers, co-workers and Business Units.
- Proactive and suggest workflow enhancements.
- Assigned to projects and initiatives as they arise.
- Able to make discretionary decisions based on research and established guidelines. You know when to make the call yourself or bring others into your decision making.
- Comfortable working escalations based on your knowledge and proficiency.
- Dependable – you have an established sense of urgency and follow through.
- Adaptable and work under general supervision with the ability to stay self-motivated.
- Comfortable working directly with management and leaders inside and outside of
- Education: Graduation / Post Graduation from reputed colleges/universities.
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How to Apply for eBay Off Campus Drive 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
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Please read the job instructions and requirements carefully before applying. If your Resume / CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox and even the spam mail for the next round once your Resume has been shortlisted.