NCR Off Campus 2023 | Freshers | Customer Care Rep | Mumbai
NCR Off Campus 2023: NCR Off Campus Drive 2023 for the Customer Care Rep. Students from various disciplines can apply for NCR Recruitment 2023. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company:
NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
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NCR Off Campus Drive 2023:
| Organization | NCR |
| Job Title | Customer Care Rep |
| Salary | up to 5 LPA |
| Location | Mumbai |
| Job Type | Full time |
| Experience | Freshers/Experienced |
| Batch | 2023/22/21/20/19/18 |
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NCR Off Campus Job Description:
- At an entry level, learns process and systems and applies this to the basic assignment/distribution of workload of CE’s in order to meet SLAs.
- Accepts and routes calls (high call volume)
- Gathers problem information and records data in desktop tools
- Monitors incident status and escalates cases that are not resolved in a specific timeframe
- Schedule customer installation activity
- Responsible for ensuring the customer’s entitlement of services
- Provide phone support on Retail products, systems and various software products •Provide accurate and creative solutions to user problems of moderate nature to maximize product or system availability;
- Take ownership of service request from customer and ensure timely and satisfactory resolution of problem.
- 24*7 rotational shift ( Night shifts ).
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Skills:
- Problem routing, tracking and escalation procedures
- Advanced problem solving and troubleshooting skills
- Data entry software applications and related desktop tools
- Relationship building skills; Excellent communication skills, verbal and written as well as listening skills
- Possess strong customer service skills and be able to work in a dynamic team environment.
Cognizant Off Campus Qualification:
- High School/Diploma/Graduate or Equivalent.
- 0-1 years of related experience.
- Offers of employment are conditional upon passage of screening criteria applicable to the job.
How to Apply for NCR Off Campus Drive 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
