Sutherland Off Campus Drive 2023 | Freshers | Associate | Chennai

Sutherland Off-Campus Drive 2023: Sutherland Off Campus Drive 2023 for the post of Associate. The students from various disciplines can apply for Sutherland Recruitment 2023. The detailed eligibility, Requirements, Salary, and application process are given below.

About Company: Sutherland is an American multinational information technology services and consulting company. It is headquartered in Teaneck, New Jersey, United States. 

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Sutherland Off-Campus Drive 2023:

Organization Sutherland 
Job Title Associate
Salary upto 4 LPA (Expected)
Location Chennai (Work From Home)
Job Type Full time
Experience Fresher/Experienced
Batch 2017/ 18/ 19/ 20/ 21/ 22/23

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Job Description:

  • Review open accounts from the daily Ageing report
  • Monitor and maintain the assigned accounts – Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations
  • Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements
  • Monitor customer payments activity to ensure receivables are collected in a timely manner
  • Ensure timely escalation in case of non-payment or no response
  • Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner
  • Identify issues attributing to account delinquency and discuss them with customers and escalate with client
  • Assists with the cleanup of UC’s (unapplied credits), short paid invoices
  • Send Dunning letter to customers to make the payment of delinquent accounts
  • Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis
  • Update Daily/Weekly trackers and perform self-quality check
  • Adherence to Control and Compliance
  • Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any
  • Follow and update the Standard Operating Procedure (SOP)
  • Active participation in Learning & Developments 
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  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required


  • Any UG degree.

How to Apply for Sutherland Off Campus Drive 2023?

Interested and Eligible candidates can apply for this drive online by using the link below.

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