Tech Mahindra Off Campus 2023: Tech Mahindra Off Campus Drive 2023 for the Customer Service Representative ( Non Voice). Students from various disciplines can apply for Tech Mahindra Recruitment 2023. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company: Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra is a US$5.2 billion company with over 125,000 employees across 90 countries.
Tech Mahindra Off Campus Drive 2023:
| Organization | Tech Mahindra |
| Job Title | Customer Service Representative |
| Salary | up to 3 LPA |
| Location | Hyderabad |
| Job Type | Full time |
| Experience | Freshers |
| Batch | 2023/22/21/20/19/18/17 |
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Tech Mahindra Off Campus Job Description:
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
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Skills:
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
- Educate customers on services and processes
- Escalate any issues to the Team Leader
- Achieve agreed KPIs and Objectives
- Adhere strictly to shift schedules
- Adhere to laid down internal policies, procedures and processes
- Work collaboratively with the team
Tech Mahindra Off Campus Qualification:
- A Bachelor’s degree from any stream if a Fresher
- Minimum HSC with a minimum of 1 year of relevant experience
- Passionate about customer care
- Good typing skill
- Fluent in written and spoken English
- Able to work well under pressure and under minimum supervision
- A fast learner who is able to work with set targets.
- Must be time flexible and able to work in a rotational shift system including Public holidays and weekends.
- International Non-voice Process.
- 24/7 shift (Graveyard shift included)
- 5 Days work (2 Days rotational off)
- Completely Work from Office
- Office is in Bahadurpally, Hyderabad
How to Apply for Tech Mahindra Off Campus Drive 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
