Wipro Off Campus Drive 2022 | Freshers | Technical Lead | Gurgaon
Wipro Off-Campus Drive 2022: Wipro Off Campus Drive 2022 for the post of Technical Lead. The students from various disciplines can apply for Wipro Recruitment 2022. The detailed eligibility, Requirements, Salary, and application process are given below.
About Company: Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Thierry Delaporte has served as CEO and managing director of Wipro since July 2020. It is headquartered in Bangalore, Karnataka, India.
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Wipro Off-Campus Drive 2022:
| Organization | Wipro |
| Job Title | Technical Lead |
| Salary | 3.5 LPA (Expected) |
| Location | Chennai |
| Job Type | Full time |
| Experience | 0 – 2 Years |
| Batch | 2017/ 18/ 19/ 20/ 21/ 22 |
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Job Description:
- Review performance dashboard and the scores for the team
- Support the team in improving performance parameters byproviding technical support and process guidance
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Ensure standard processes and procedures are followed to resolveall client queries
- Resolve client queries as per the SLA’s defined in thecontract
- Develop understanding of process/ product for the team membersto facilitate better client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends toprevent future problems
- Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution
- Ensure all product information and disclosures are given toclients before and after the call/email requests
- Avoids legal challenges by monitoring compliance with serviceagreements
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Skills:
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Strong communication (both written and verbal English), and organizational and interpersonal relationship-building skills
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Ability to debug and troubleshoot issues
- Strong problem solving and analytical skills
- Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.
Qualification:
- Any Degree from any stream.
How to Apply for Wipro Off Campus Drive 2022?
Interested and Eligible candidates can apply for this drive online by using the link below.
TELEGRAM GROUP click here
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Whatsapp Group Click here
Apply Now Click here
