Tesco Hiring for Technical Support Associate |Apply Now!

• Codes, tests, and debugs programs of varying degrees of difficulty.
• Works on application/technical problem identification and resolution, including off-shift and weekend support functions.
• Works with limited assistance on increasingly complex programs or subroutines.
• Under direction of more senior analysts, assists in the development or integration of major system modules and programs.
• Knowledgeable of current operating environment, programming languages, logic diagrams, testing, debugging and documentation.
• Follows established development and support processes.
• Typically serves as a team member on one or more 6 Sigma projects. The incumbents are considered the first level of programming expertise and work within defined objectives and instructions from IT people for use in designing, testing and documenting systems and programs.
• Work with finance business users to understand business problems and build solutions / POC and recommendation.
• Works independently on one or more applications or systems. Provide actionable insights and support rollout / implementation.

Skills:

• Basic MS Office – Excel;Word;

• PPT Planning & Organising 

• Call Management knowledge;

• Active Listening Eye to detail

• Logical Thinking; Speed and Accuracy 

• Basic knowledge of Retail store and equipments 

• Good communication Skills both Verbal and Written.

Qualification: 

• Bachelors Degree in Engineering, Computer Science, MCA/BCA, Msc-IT

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